Effective Jan 2013, when canceling appointments, a 48hr cancellation policy is in effect. Cancellation fees may be assessed, but considerations are made on a case-by-case basis.
People have come to expect satisfaction guarantees - we all have. However, when it comes to working with animals, it's not quite the same. It takes as long as it takes. Thus, if you are not completely satisfied, we'll do everything we can to make you happy. All we ask is for you to show up & train with our Dog Trainer at least once a week, and reinforce/practice what you've learned everyday at your home for at least 15 minutes. Your satisfaction is important to us.
We provide FREE 10 mile travel radius based on round trip. A mileage surcharge (beyond the 10mi travel allowance) is applied, and Toll Fees (if any) are additional for our 2 Hr In-Home Consultation & Training sessions. Please ask for details.